Hacked site? We're on call right now, 24/7.
WordPress malware removal, starting now
Cleanups run by Jeremy Martinez, 15+ years in incident response. Who does the work
Your website is how customers find you, and we know how much your business depends on it. Every hour it stays hacked, visitors hit malware, scam redirects, spam or a warning, and they lose trust in you. So we treat it as an emergency and start now, not tomorrow.
We remove the malware by hand, not just with a scanner: every backdoor, redirect, spam page and malicious script, from the files and the database. Then we find how it got in, close it, and get Google to trust the site again. $299 flat, fixed the same business day we get working access. Miss that and you get $100 back.
- $299 flat per site
- Done the same business day
- Order any hour, worldwide
- $100 back if we're late
Checkout is on hitdirector.com. The HitDirector team does the work.
What happens when you order
- 1
Right away
Your order pages Jeremy, day or night. You get a private page to send us a login: WordPress, your hosting control panel, SSH or FTP. It's encrypted on your device before it's sent.
- 2
Clock starts
The moment your login works, the clock starts. Send working access by 2 PM Pacific on a weekday and we finish that day. Anything later, or on a weekend, is done by the end of the next business day. Miss it and $100 goes back to you, and we keep going until it's done.
- 3
The removal
We save a copy of everything, hunt down every piece of malware in the files and the database, find how it got in, and close the hole so it can't come straight back.
- 4
Done
The site is patched and locked down, Google is asked to look again, and you get a plain-English report of what happened.
The malware we remove
Backdoors and web shells
Hidden PHP files and snippets that let the attacker back in whenever they like, often tucked into uploads, must-use plugins or a fake plugin.
Malicious redirects
Code in .htaccess, wp-config, theme files or the database that sends your visitors to scam pages, often only on phones or only from Google.
SEO spam injections
Casino, pharma or Japanese-language pages and hidden links planted on your domain, including cloaked spam that only Google is shown.
Phishing kits and defacements
Fake login or payment pages hosted on your domain to trick people, or your home page replaced outright.
Card skimmers and malicious scripts
JavaScript injected into pages or the database that steals what visitors type, mines crypto or loads more malware.
Rogue admins and scheduled tasks
Admin accounts you didn't create and hidden cron jobs that re-infect the site after a cleanup.
Right now, before we start
Worth doing
- Screenshot what you're seeing (the warning, the redirect, the spam) and note when it started.
- Dig out one login for the site: WordPress, hosting control panel, SSH or FTP.
- Change any password the site shares with your email or bank, from a computer you trust.
Hold off on
- Deleting the site or rolling back to an old backup. It can bring the hack back and erases how it got in.
- Piling on security plugins while it's still infected.
Not sure it's hacked? Check from the outside
- Open your site on a phone, from a Google search result, in a private window. Many redirects only fire that way.
- Search Google for
site:yourdomain.comand look for pages you didn't write. - Open the Security issues report in Google Search Console.
- Check your WordPress users for admins you don't recognize, and your plugins for ones you didn't install.
Some hacks are built to hide from the owner and pass all four checks. If something feels off, call or text and tell us what you're seeing.
How we remove malware, not just scan for it
- Copy the files and the database first, so there's evidence and a way back.
- Replace WordPress core and plugins with clean official copies, and flag any file that doesn't match.
- Search the places scanners skip: PHP in the uploads folder, must-use plugins, .htaccess and wp-config, hidden scheduled tasks.
- Clean the database of injected scripts, spam, redirects and admin accounts you didn't create.
- Request pages the way Google does, to catch spam that's only shown to search engines.
- Find the entry point in the logs and plugin versions, and patch it.
Why a quick cleanup often fails
- The attacker leaves a backdoor, so deleting the visible malware just invites them back.
- The way they got in, usually an old plugin or a stolen password, is still open.
- Infected code hides in places a scan skips: uploads, the database, server config files.
- Spam and warnings stay in Google until someone cleans them up there too.
Our recovery covers all four, in that order.
If Google shows spam for your site
One common hack plants casino, gambling, pharma or Japanese-language pages on your domain, sometimes shown only to Google so you never see them yourself. We remove the injected pages and the code that makes them, then set those URLs to tell Google they're gone for good (a 410), rather than redirecting them, which can pass the spam's reputation onto your real pages. Then we work through Search Console and file the review requests.
Two cleanups
BillsZone , a large WordPress and forum site, was broken into through a tampered copy of a well-known free security plugin, then again through a forum flaw. It showed spam to Google for 8 months while looking normal to visitors. We cleaned it the same day, checked every WordPress file against the official copies, confirmed all 4.6 million forum records were intact, and moved it to a hardened server where the site can't modify its own files. It came out about ten times faster.
ET Handyman Service had spam pages injected into its WordPress site. We rebuilt it clean, kept about 327 old search listings working with redirects, marked the spam pages as gone, and cleaned up Search Console. It's in our portfolio.
How we keep it from happening again
- The way in is found and closed.
- Every password and the WordPress salts are changed.
- WordPress, plugins, themes and PHP are brought up to date.
- File permissions are set so the site can't rewrite its own code.
- Firewall and two-factor login added, unused plugins removed.
After that, someone has to keep it that way: updates, backups, access and the server itself. See WordPress hosting and maintenance after a hack.
Price, timing and how to start
$299 flat. Done the same business day as working access.
- Order. Jeremy is paged straight away.
- Send a login on a private, encrypted page. It's deleted when we finish.
- We remove the malware. If we miss the same-day deadline, $100 comes back to you and we still finish.
Who does the work
Jeremy Martinez runs every cleanup. He is a Principal SRE and Incident Commander at an enterprise cloud provider, with 15+ years of incident response at a Fortune 500 e-commerce platform and a national fintech lender. When a site is down or hacked, he's the person big companies call.
Call or text him directly at 720-310-5673.
Frequently asked questions
What WordPress malware do you remove?
Backdoors and web shells, malicious redirects, SEO spam injections (casino, pharma, Japanese keyword and cloaked spam), phishing kits and defacements, card skimmers and other malicious scripts, rogue admin users and hidden scheduled tasks. We also deal with the Google warnings and host suspensions that follow.
Won't a security scanner plugin remove the malware for me?
A scanner is good at spotting known malware files. It often misses malware stored in the database, code hidden in uploads or must-use plugins, and the backdoor that brings everything back. It also doesn't tell you how the attacker got in. We remove malware by hand and close the way in.
Do you remove malware from the database?
Yes. Injected scripts, spam links, hidden redirects and rogue admin accounts in the WordPress database are part of every cleanup.
How soon can you start?
Straight away. Your order pages Jeremy, day or night, and the clock starts as soon as you send a login that works. Send working access by 2 PM Pacific on a weekday and we finish that day. Anything later, or on a weekend, is done by the end of the next business day.
What does it cost?
$299 flat per site. If we miss the same-day deadline, $100 goes back to you and we still finish the job.
What access do you need?
Any one of these: your WordPress admin login, your hosting control panel (cPanel or similar), SSH, or FTP. You send it on a private page after you pay, and it's encrypted on your device before it's sent.
My host suspended my site. Can you still fix it?
Usually, yes. Most hosts leave the control panel, SSH or FTP open, or will open it if you ask. Once we have a way in, we clean the site and give you the report your host will want to see.
Will the hack come back?
Not the same way, because we find how they got in and close it. No one can promise a site will never be attacked again, but a cleanup that skips the way in is the main reason hacks return.
Will Google stop showing warnings or spam for my site?
We clean up Search Console and file the review and blocklist requests. Google decides how fast it updates, so we can't give a date, and we don't promise rankings.
Who actually does the work?
Jeremy Martinez, a Principal SRE and Incident Commander with 15+ years of incident response, through HitDirector. Checkout is on hitdirector.com.
Hacked right now? Let's start now.
$299 flat, done the same business day as working access, or $100 back. Questions? Call or text 720-310-5673.
Checkout is on hitdirector.com. The HitDirector team does the work.
Already clean and want it to stay that way? How we look after a WordPress site after a hack.